Comments on: Pennsylvania inmates boycott for-profit prison mail.

By: Ac

Ac — Wed, 12 Feb 2020 22:53:06 +0000

In reply to Mrs. Bear. I filed complaint with bbb.com. You can also file complaints with fcc and postal police. Its federal offence to steal any mail! Its breach of contract when smart communications is recieving money and not fulfilling service promised. As taxpayers its your civic duty to file complaints and be whistle blower.

By: Shanell

Shanell — Fri, 08 Mar 2019 12:02:44 +0000

Do anybody know who to talk to about this private own SCI smart communications jail in Florida, that’s not letting my send money to my brother and every other site I use never heard of them and different sites I called never heard of them, i can’t even find my brother in the system, i need help can somebody tell me who I need to talk to

By: Shanell

Shanell — Thu, 07 Mar 2019 19:53:22 +0000

In reply to Don. It definitely sounds like there trying to control everything like a prison camp, everybody RIGHTS are being rooming, i can not send my brother no money, they don't have a site are number to call to send money, i try all the jaypay in a couple more, they all are saying that jail is not showing up, now that told me something right there like something is not right

By: Shanell

Shanell — Thu, 07 Mar 2019 19:44:49 +0000

In reply to Don. What is going on Gov.Wolf is REEEALLY trying to control everybody lives, this is so WRONG in every aspect, they are really trying to break us and them, but i will say GOD don't like ugly, What can we do as loves ones to help, I'm trying to send my brother some money and they don't have a system for that

By: LINDA M FAVINGER

LINDA M FAVINGER — Wed, 02 Jan 2019 18:56:26 +0000

In reply to Dustin. Said employees and inmates were getting sick some people were getting some kind of drugs

By: LINDA M FAVINGER

LINDA M FAVINGER — Wed, 02 Jan 2019 18:54:46 +0000

In reply to Nicholas Maietta. It is happening in pennsylvania too everything comes back saids return resticted send blank notebook paper stamps envelopes to nephew they kept them said they couldn't have them put yet other prisions allow inmates to received them

By: LINDA M FAVINGER

LINDA M FAVINGER — Wed, 02 Jan 2019 18:47:19 +0000

In reply to Mrs.V. I have a nephew who is in camp hill state all mail has been return thats been going on since aug. They return everything so no one actually know if they are ok so this is unfair too

By: Mrs.V

Mrs.V — Wed, 02 Jan 2019 16:24:05 +0000

In reply to Mrs. Bear. I have a loved one as well in SCI Phoenix. He can not use the phone yet or have visits. Letters are the only thing he has to look forward to. I have sent 3 so far and none have yet to get to him. It seems no one wants to get back to me when i try to find out where my letters are that i sent weeks ago.

By: Ss

Ss — Tue, 06 Nov 2018 15:28:24 +0000

I have sent mail daily to this supposed smart communications company since 10/18. No mail has been received. Some days I put 5 envelopes in the mail because my children sent individual letters. I thought it would decrease the risk of missing pages like I have been hearing about. I have received letters from my love and he thinks I am not writing. My concern is the lost information.. the lost pictures.. private intimate information from loved ones where this is their only means of emotion. Sending personal information so my children can be placed on a waiting list? Am I okay with theae third Party employees reading or storing this information? Let alone the delay that this company is causing and the time frame of waiting for approval. The PA DOC and the governor should have been proactive with the procedures of this new mail system they implemented. It is only proper for any business to conduct formal matters in this way. The fact that it is proven Smart Communication’s cannot handle the workload and he job responsibilities that they have been contracted to do should be valid enough to rescind the contract. This company is not capable of providing services they claim to do. Making these issues less of a priority because these inmates of correctional institutions that we are speaking about is inhumane. The empathy for the families involved deserve the priority because we are people of this society in the outside world. We follow guidelines that we are told to do. In return we expect what we are promised. Fair treatment and timeframe of what is stated. I would expect more from this so called regulated system. The negativity surrounding this should shame the PA DOC and the officials who govern it.

By: Don

Don — Mon, 22 Oct 2018 17:30:26 +0000

In reply to Mrs. Bear. The mail guard tracker is far from accurate. A post card bought and sent from the US Post Office is fairly tamper proof . There might be a few criminals out there who would try to spray it with something so buy the postcard at the post office , fill it out there and have the post office put their own stamp or identifier on it and mail it all in one step . There are many easy ways it would seem like to be sure postcards bought from from the USPS and sent directly from the post office at the time of purchase are not contaminated with contraband . It would seem like the PA DOC could come up with a safe postcard policy until the 90 day period is up when Smart Communications it is said will be processing mail more timely . I feel your pain Mrs Bear as do likely thousands of others .