Problem purchasing car when on registry.
Over the past six months we received reports from three unrelated members who have experienced problems when purchasing cars. We originally thought it was unrelated to the registry, but with it now being THREE concerns brought to our attention, we need to determine if there’s something more to it and whether something can be done. Please reply in the comments if anything similar has happened to you.
Complaint One:
I am a registered sex offender in the state of Florida. Over the weekend I want to purchase a car and signed all the paperwork. Payment was made and all that was left was to receive the tags for the vehicle. Then I was informed the DMV delayed issuance of my temporary tags due to my status. I’ve never heard of this, so today I called around and the three reps from the DMV and three attorneys I spoke to all mentioned never having heard of any such rule. What can I do in this situation? I’ve already made a deposit on the vehicle and the dealership is mentioning my status as the reason my tags are delayed.
Complaint Two:
Hello. I am not sure if this is something relevant to share, but I just purchased a new vehicle and while going through that process, their computer system was blocked and prevented the sales of the car. I am a registered sex offender but the program they use had me labeled as a Sexual Predator. This was so very humiliating to go through. But then the sales/financial guy asked me to call the relevant government agencies to figure out how to remove the block. The following day I spent a long time making calls trying to figure out how to remove that block from the Honda Dealership. No one knew what I was talking about since the block had been put in place by the dealership themselves in conjunction with the DMV. I am only sharing this in the hopes that if anyone has the opportunity to purchase a new car that they be made aware of this horrible thing.
Complaint Three:
Yesterday, Sunday March 22, 2021 I went to lease a vehicle from Delray Hyundai. I made a deal, qualified for the lease, and all seemed perfect. After waiting for ½ hr. the salesman asked me to come to the finance office. While there I was informed that they were not able to register the car in my name and transfer my tags to the new vehicle. I asked why and was told that the “system” denied me since I had a “sexual charge” on my record. They even told me at this point that they could not register the car in my wife’s name as she was on the original application. I checked with FDLE in Tallahassee and was told that there is no regulation or law preventing me from owning and registering a car in my name and my only obligation was to report the vehicle change. As of this morning, there is no solution yet to the issue.
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I live in Florida. I bought my car in person in North Carolina and had it registered right from the dealership. Tags, title, and even on-Star were transferred right at the dealership. I had no problems at all. When I got back to Florida I was able to report my new car over the phone.
So not being able to register with buying a car just hit me. Im going through an online buying process to buy a new car. State of Florida is not allowing the plate transfer to go through. The online dealership is located in Texas. The car has been delivered. So what do I do now? How has others been able to get thier tags? How long did it take? Thanks
Have the Car Delivered and deal with transfer once it is delivered
Get a Notorized Copy of Bill of Sale
Get Everything in Writing
Make sure the Vehicle is fully insured during transport!
Good Luck
I am a finance manager at an auto dealership and this problem came up recently at a sister store. The problem was that if the input of the address is not exactly letter for letter like your drivers license it sends up a red flag in the system. If this happens to anyone have the finance manager check the address and make sure it’s exactly like the drivers license. If need be they can just add you to the deal in the DMV system by putting in you DL and then deleting the one they put in. It’s not that hard to do. It just takes some time and brains.
This is what happens when many of the authorities don’t have a clue.
Hi All,
So after reading this I decided to renew my tags online for Orange County. I have a boat, trailer, and SUV. So I needed to renew all 3. I had no issues renewing online. I am listed as a predator 🙁 and everything went through perfectly fine. I hope and pray that these are isolated incidences. Lord knows we have enough to deal with as it is.
In October of 1999 I ran into the same issue. When I purchased a new motorcycle in Gainsville at a Can-Am Dealership it took over two months to get my tag transferred from my old bike. The dealership told me that it was the tag office that was holding up my tag because of my “Status”. Thankfully, the finance officer at Ride Now Gainsville went to bat for me and pushed the issue and finally got my tag issued. Until then, I was riding illegally with the transfer paperwork from the dealer, but no official state registration documents.
I have never for years had a problem re-registering my cars, boats, trailers on line, and get the tag or sticker in the mail.
It’s trying to renew my drivers license that I am blocked and told that it can’t be done on line. So i make an appointment and go there.
Blessings
My husband and I bought a car this past June, it’s under my name, both the registration and loan. The tag (and title I might add) that we transferred were under his name only. In fact, he had to sign over everything to me, which involved his proof of identity to the dealership, before anything could be transferred in my name. We had no issues at dealership whatsoever or with the DMV after the fact. Sounds like whatever dealerships these guys used are ignorant, or petty.
‘Proof of identity’ meaning his driver’s license? Any other docs you had to bring with you? And was the process of signing over everything difficult or did you just “sign here” when prompted by the dealer?
From what I remember he only showed his ID to make sure the name matched the title of the car we traded in,but that was basically it. By the time we got to the finance guy, it was just me doing all the signing, except the title, which my husband had to sign over to the dealership. Registration was set in my name and the tag was transferred immediately to the new car and that was it.
Good process! With luck it will be like this for others.
I wish to disagree with your analogy that the dealership was ignorant or petty. I bought a car and yes I had issues getting my plates and was told to contact the DMV – this was in 2017. And, yes! The DMV stated there should be no issue. It took me 5 phone calls and 3 months of BS to get my plates. Another issue is I’m told I can renew my plates online – yet when I do – I receive a msg telling me I have to register for my plates IN-PERSON. So, I did this once and was told I could have renewed my plates on line. So the next year I tried and again denied access and received the same msg. so I called and was told I could do that right over the phone – There may not be a law that required in-person registering or renewal of plates or license – but the DMV does stop people on the registery from doing such as any other citizen does to renew or register their own vehicle(s)