“When a vigilante does something like this and exposes somebody, you can’t use what they’ve gathered,” Kirshy said. “There’s no chain of custody, there’s no guarantee that what they have created — that being the video or the audio — is accurate.”
There’s no procedures or protocols being followed in civilian operations and therefore no way to establish who’s on the other end of the phone.
“The goal of law enforcement is not to get hits on an online video, it’s not to make money,” Kirshy said. “There’s no other goals there for law enforcement other than the enforcement of law and the punishment of people who deserve punishment.”