RealPage agreed to pay over $9.73 million to resolve claims that it violated the federal Fair Credit Reporting Act (FCRA) by allowing incorrect sex offender registry data on tenant screening reports.

The class action lawsuit settlement benefits individuals who were subject to a RealPage report between June 14, 2017, and March 2, 2021, where the report included a record from a sex offender registry with the record matching the report subject based on the birth date range, but where further review shows a differing birth date.

The plaintiff in the case says he was attempting to rent an apartment in New Jersey when a rental company ordered a background report on him from RealPage. RealPage allegedly portrayed the plaintiff as a registered sex offender in Indiana — despite this report belonging to an entirely different person sharing the same name. This inaccurate report cost the plaintiff the apartment he wanted to lease, the class action lawsuit contends.


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